Walmart Has A New Rewards Plan. Is That Good For Amazon Prime?
When two 800-pound gorillas fight over the same prized banana, the key to [...]
Skelly Has Met His Match, And It’s Called Shrinkflation
Can a 12-foot skeleton be bested by a fun-sized candy bar? Thanks to [...]
Are ThredUp, The RealReal And Depop Gentrifying The Thrift Store?
Anyone who doubts that sales of secondhand clothing can outpace those of new [...]
Starbucks’ Journey Into NFTs Is An Odyssey Into New Rewards
Let’s assume that most Starbucks Rewards members are regular coffee drinkers. How many [...]
Are Your Prices Scaring Off Customers? Try These 5 Loyalty Tactic
Loyalty apparently does have a price. For many shoppers, that price might be [...]
Saved By The Bell: Making The Most Of The Back-To-School Countdown
This back-to-school season, let’s root for the procrastinators. For they may be the [...]
What Amazon Fresh ‘For All’ Might Mean For Prime Members
How many $4 fees add up to a $139 privilege? Amazon is about [...]
In Defense of Polygamous Reward Programs: Lessons From Gap, Ulta And More
There are millions of retail reward programs in the U.S., and most of [...]
Panera, Chipotle and Taco Bell Are Selling Out Of Merch. Should Retailers Worry?
Panera recently introduced a line of co-branded swimsuits, but its foray into merchandising [...]
Amazon Prime Day Porch Pirates Add To Retail Shrink: 7 Preventive Steps
Retail shrink is costing retailers billions of dollars, and it doesn’t just occur [...]