Does Your Rewards Program Need a Mobile-First Redesign?
How Often Are You Updating Your Mobile Rewards? Americans check their mobile devices [...]
5 Measures to Gauge a Brand’s Loyalty Through RFM
Many companies think they are customer loyal, but how do they measure it? [...]
Contactless Payment is Changing Loyalty in 3 Ways
Contactless payment use has risen two-fold since 2019, and the lion’s share of [...]
WEBINAR: BrainTrust LIVE: 2021 Holiday E-Commerce Preparedness
RetailWire BrainTrust panelists Kim DeCarlis, Rick Watson and Jenn McMillen offer observations and [...]
How to Elevate Mid-Tier Loyalty Members into Star Members
A company’s success doesn’t always hinge on its best customers – often, those lagging [...]
8 Tips to Launch a Loyalty Program on a Tight Budget
Consumers are enrolled in an average of 14.8 loyalty programs each, yet are active [...]
6 Start-Up Lessons I Wish We Knew 6 Years Ago
In 2015 a team of seasoned loyalty pioneers launched Incendio, a company specializing [...]
Do Your Rewards Rock? These 6 Rules Will Tell
Want to Thank Me for My Business? Show Me the Money! Now. This [...]
Serving Up New Lifestyle Behaviors With Restaurant Rewards
It’s Time to Set the Table for New Dining Behaviors Virtually all states [...]
Are you harassing your customers’ inboxes?
They say communication is the key to a successful relationship. But how much [...]